Bogota’s Citizen Complaints Dashboard

Bogota’s Citizen Complaints Dashboard


The Bogota’s Citizen Complaints Dashboard is a tool that collects and analyses all the requirements presented by the citizens before the city public administration through the District System of Complaints and Solutions (SDQS) The Bogota’s Citizen Complaints Dashboard becomes a data analysis and management tool for public officials who collect the information given by the citizens in an aggregate way And then review to facilitate the decision making processes In addition, The Bogota’s Citizen Complaints Dashboard is a preventive and social control tool as it can be access to by the citizens and they can veify the requirements from all the city public offices from the subnational level to verrify the time of attention to the requirements Finally, The Bogota’s Citizen Complaints Dashboard is a tool that assures transparency and access to public information as those who access the platform are available to download the information and then use it to analyze it and produce reports.

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