*Man speaking Tagalog* Help.
When you need it, every second matters. The Philippines is home to some 100 million people. The country deals with menacing crimes like kidnappings and gun violence. This island nation is also no stranger to natural disasters like typhoons, tsunamis, and volcanic eruptions. It’s situations like these that make it vital for citizens to be connected to emergency personnel. But the Philippines doesn’t have a centralized emergency response system or one emergency telephone number. This makes coordination between response agencies difficult. “When you called for help in the past you had to dial and then they would let you wait or you could put it down and you would call them up again.” So JoJo Soliman and his colleagues decided to do something about it. They created Pure Force and Rescue Corporation. This private initiative set out to find a system to connect emergency response agencies across the Philippines. “What Pure Force needed to solve was to manage the emergency response of the whole country. For us to be able to come up with a system that when we look at it everything is in there.” Pure Force’s objective was to minimize response times by giving agencies the ability to track and manage emergencies in real time. It chose Intergraph’s computer-aided dispatch software and Mobile Responder application to meet this challenge. “We needed a proven and reliable system that’s why we chose Intergraph.” Through its use of CAD, the Pure Force command center has a common operating picture that facilitates information sharing between different cities and municipalities. Mobile Responder then extends CAD to first responders, giving everyone real time data and true situational awareness. Pure Force is donating the software to every city in the Philippines. Manila, the capital city, is one of the first where it’s being deployed. It’s already enabling a smarter response. “So with this technology, we can immediately inform instead of coming from the main precinct, we can immediately inform our enforcers, a uniformed personnel, that there’s a situation just a block away from your station.” Citizens are also connected through a new smart phone app. Before, every agency had a different number to call for help, but now citizens can ask for help with a single press of the button on their smart phone. “In the past when you asked for help it takes you ten, fifteen, twenty minutes. Now with this app and the system you just press the button, within 30 seconds the officer and the server immediately receives the message.” “Utilizing Pure Force as an app to be integrated in our command center is a great impact to give comfort and convenience to our citizenry and to those who are visiting the city, about 1.2 million of them. Now during a crime or disaster, agencies can work together to access and deploy relief efforts across the country. A country that was behind in having a centralized emergency response system is now a front-runner thanks to Pure Force and its innovative use of response and mobile technologies. “Pure Force along with Intergraph solutions can make smarter decisions.”