MAXIMUS Insights: The Future of Digital Services in Government

MAXIMUS Insights: The Future of Digital Services in Government


[intro music] The future of digital services in government will allow the public and businesses to go online in one place, and get information that is available from all levels of government and across the government. It will allow you to maneuver from one channel to another while maintaining your personal information, as well as give you personalized, fast and easy service. Imagine this. . . what if you could go online in one place and enter your change of address or new name, and it would populate within the Social Security Administration, the IRS, the Veterans Affairs, Federal Student Aid, or any other agency that you have business with in the federal government. Or what if you could call one number and it would give you information that you needed, answer your question, from any federal agency? That’s the future of digital services. [closing music]

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