Our Voice Citizens’ Jury Member Experience

Our Voice Citizens’ Jury Member Experience


In the autumn of 2018, a diverse group of
Scottish citizens gathered over 3 days to consider shared decision-making
and health and social care. The 24 citizens shared ideas, opinions and experiences and questioned expert commentators before attempting to reach
a consensus and answer the question: “What should shared decision-making look like, and what needs to be done for this to happen?” This video clip shares a few jury members’ experiences of taking part in the Our Voice Citizens’ Jury. The reason I decided to take part in the Citizens’ Jury was I felt it was an
opportunity to give back, having been a user of the health service over a number
of years. I thought, “Right this is the sort of thing I would like to get involved with. I might be able to help somebody else.” I felt quite honoured to be asked to take part in this process and that my opinions could actually make a difference. It was excellent. Obviously I was slightly nervous when I had the first
meeting with meeting everybody else but the facilitators made everybody feel
at ease with the way they’d structured it. They gave us a game of “human bingo”
which broke the ice, so to speak, and then we had a round robin session with
everybody discussing various aspects a bit of a “get to know you” session, sort
of style. It was good to interact with people. From the initial meeting,
there was a firm commitment with each other that we were all on the same
wavelength with a view to sort of taking their thing forward. The way the jury reached such recommendations was we had a forum where there was
various items discussed – or themes, should I say – and from the themes there was a
refinement process where we shortlisted 13 recommendations. The 13
recommendations were listed on A4 paper on the wall and we formed a
gallery in front of that where we all sat and then we went through the
recommendations together to make sure everybody understood exactly what the
recommendations were involving. Then we were asked initially
to select what we thought was an initial top 7, some more discussion and from there our top 5. From the 5 that we got we were asked to score them from
one to five and obviously the most important got five points the least
important one got one point. That way we were able to aggregate what the jury
as a whole felt were the most important recommendations. It was a very fair
way of doing it because, with up to 20-odd people there, everybody’s got different
ideas of what they think is important. I would definitely recommend friends and
family to take part in future juries because the public has been put at the
centre of the decision-making. They are able to voice their opinions and it’s
not often you get that. Really good to be involved and it was
good to know that your input was valued. I certainly feel that, particularly going
forward with the needs of the health service and that, I think it’d be an
excellent idea for anybody to get involved. I would thoroughly recommend it. We’ve done our bit; it’s up to them to do their bit now. For more information about the
Our Voice Citizens’ Jury please follow the link.

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